Returns & Exchanges

If you are not 100% satisfied with your purchase, you may return or exchange unused items in their original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Return

  Visit our online return portal with your order number and zip code to request a return authorization.

• 2.
  Package Item

  Securely pack the unused Kendama in its original packaging, ensuring all accessories and stickers are included.

• 3.
  Ship Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund

  Once our warehouse inspects the item, a refund will be issued to your original payment method within 5-7 business days.